Catch Of The Day
scotty on 30/10/2006 at 11:02 am, filed under Website
It appears that Zazz is not alone. Catch Of The Day is the new kids on the block of 24-hour-cheap-deal websites. Launched last Wednesday, it looks disgustingly similar to Zazz! — from its home page, 3 product images with Javascript roll-over on the front page, product discussion forum, dry humour on the product description, etc. Almost a clone, I’ll say. The website is also a bit buggy at the moment (like giving out tomorrow’s deal?) But who cares as long as it gives me cheap gadgets! :)
Catch Of The Day is also based in Melbourne (I guess that’s where all the good shoppings are), and is part of Daily Deals. So far for the last couple of days it has brought out quite a few great deals, so I decided to add them onto the sidebar, alternate with Zazz on the front page of this blog.
Thanks to young_dazza who notified me on the forum.
It is worth remembering that Zazz itself is a copy of another site, http://www.woot.com
Matt — yes I have acknowledged that when I wrote about Zazz back in June this year (see my linked post). However there has been *lots* of those one day deals site over there in the states, but few (now 2!!!) over here.
Also Zazz is a copy of Woot in concept, but if you look at the site structure of the Catch Of The Day, it is very similar to Zazz. Placement of product images. Forum links. Compare the two and you know what I meant.
think the website is http://www.catchoftheday.com.au/ the link you have up top is /au/
Aargh! Thanks for the correction :)
Well i have had a bad experience with CATCH OF THE DAY, I had bought three products and i only recieved one, after contacting them numerous times, they had said they ran out of the product and know by bank is chasing them for my refund.
I have purcharsed a dvd player, was faulty so i rang the manufacture, they said this catch of the day is not authorised to sell their product, according with the manufacture the goods could be stolen, so i tried to get my money back but they refused to pay me back my money, i think i have been ripped off, do not purcharse anythink at all from them, if anythink goes wrong u will regret to have purcharsed any goods to them they robed me 250 dollars…
My brother and brother in law have bought several different things through catch of the day and they rave about it. Wonderful Service great delivery may things happen just like anywhere
Just made the mistake of buying a camera from Catch of the Day (aka Daily Deals) only to find it was useless to me outside the house and didn’t even have a User Manual.
Interesting to read this blog. I haven’t met anyone who has had a good experience with Daily Deals. Only those with a sad story to tell. Because they haven’t received any help from the site they have found the best way to solve the problem is to contact their bank and have them reverse the credit card transaction. But give it all a thought. If stuff is bulk dumped on this site is it because it cannot be sold anywhere else? Where, for instance, someone could actually examine the goods first and see if they are really worth anything or just rubbish.
CATCH OF THE DAY – This website deliberately misleads customers with their photos and product descriptions. I have sent them several emails and have tried to contact them through their website. They have not even bothered to reply.They have also deleted the purchase record in the log in account,why am I not surprised?.The goods looked fantastic on the photos claiming to be worth hundreds of dollars.The stuff I received was less than worthless.I was not expecting too much but was stunned and angry when I saw what they had sent.My blood boils thinking that they are doing this to thousands of people!!!
These cowards dont even have a phone number or genuine contact name, the only thing that is not a lie on their website is the ‘NON REFUND’ policy.
Shut these rip off sites down!
CATCH OF THE DAY!!!!!! Never will i buy or recommend anyone else purchase from these mob! I purchased a product from them which took longer than the promise delivery date! Not only that but was only able to play with it for 5-10 minutes until it broke down! I’ve emailed them immediately asking them the procedures to getting an exchange. Since then til now(3 heading to 4 weeks)all i got was an email basically asking me to check the battery. They don’t replies to emails and there is no contact number anyway!!! Its a joke and to be seriously No worth all the hassles. They should be shut down!
I just want to say that if you are that lazy and are happy to play russian roulette with your credit card, then be prepared for sites such as COTD to sell you more! I have purchased well over 5 products in the last year from COTD and they have delivered their promised each time. Of course, i ensure that I only purchase items of value less than $100 each time. So if you expect to get a bargain for items over this amount, get off your wheelchair, unglue your fingers from the keyboard, get on a bus to your nearest computer store outlet and “feel” the difference!
Catch of the Day’s shipping is extremely slow and they do not offer any pick up. Bought something (stupidly before reading this forum!) website states delivery in 7 to 10 days.. its 10 days now and ive just been sent one email saying that it has now been dispatched so wait another 9 days. Tracking number they gave me to use on AusPost doesn’t even work – comes up with no items found.
Stupid. Hopefully it arrives before the end of the year.
COTD has the WORST customer service in history. I bought sorry tried to buy some things, and as i put them in my cart it said sorry go back and remove it this product is sold out, so i would do that and then I would get some in my cart and go to pay via paypal and it would say sorry go and remove from your cart this product is sold out. VERY Frustrating. Then when the items arrived one item was partly broken, but still usable and was for a child, second item had things missing from it but still usable.
My child had seen the items so I didnt want them taken off her, and asked for a refund on those two items. It would have cost them more to get these items than to give me the lousy 15 bucks that these two items were. They said sorry have to lodge the refund and get a number issued IF WE DEEM IT To be a refund and it will be collected for their insurance purposes.
They were unhelpful, not sorry, rude etc. I removed myself from their list and thats it. NO MORE.
I think basically they sell the crap that no one else wants.
I placed a order with them on 17th of September and today the 5th of October it is still a no show! :-(
I emailed them on 30th of September and on Wednesday 1st of October they emailed me saying the item is being mailed out and i should have by Friday 3rd……
That has came and gone with no item delivered 3 weeks on!!!
I checked my account status and its still sitting on Proccessing?
I’ll see if anything arrived on Monday…
Recieved a email from them today saying the item has been posted….20days after purchase!! talk about customer service..Sucks! Hope the items work, other wise i might be in another world of pain trying to get a refund..
Do your self a favour and avoid these clowns.
Catch of the day.
Dont know what all the crying is about, i bought a HDD off them and it arrived a week or 2 later.
plus satisfied customers arent going to seek out forums like this to bitch on, they’ll just go on living.
if something arrives a few days after they say it will, does it really matter?
if you buy a no-brand crappy product from a site like this and it doesnt work, what did you expect? its a crappy product to begin with!
Good luck to anyone trying to purchase anything while the birthday bash is on. Have tried several times just to log on and keep getting Sorry message. Personally I haven’t had any problem dealing with them, all product purchased are still working and when they were out of stock on a product I had ordered, they refunded me within a week.
Looks like a bait and switch with the Birthday Bash after being logged on and waiting for the start you click bite/ buy and you get the sorry page doesnt save to your cart
i can imagine he severs would melt but it is unconscionable that it would happen if u are already logged on and have the page in front of you.
Never buying off them again specially after this fiasco….
Absolutely DISGUSTED with this site – I got a hold of a bargain on their catchathon. Was in the process of paying for it, hit the CONFIRM button, then recieved the message ‘can not pay for items that are out of stock’. I am SO angry with the site at the moment for their dodgy practice!
Three weeks and counting… *taps feet* … still waiting for delivery. Buying from a hong kong ebay seller would’ve gotten my product here much faster, bah!
Bought a MIO GPS. Have waited 3 weeks for delivery and have sent emails asking for delivery status with no response. Have phoned daily deals but they just flick passed me to the email address. Have used these guys in the past with no problems however this is a bit on the nose. Will not use these guys again after this.
I have bought many items off catch of the day all very good service and quick delivery, i did buy a LCD sharp aquous TV not long ago which had weird hazes on screen, contacted catch of the day, went through their procedures for refund etc, got onto sharp, sharp got a tech guy to assess, found to be faulty…gave the job id numbe to catch of the day and they handled the entire matter very competently…..COTD and myself exchanged atleast 20 emails…all serviced by one very good customer service person….emails were speicifc to me not generic ones and all worked well. I got my money back within around 10 days from problem (good length i believe) and am now looking to buy one of the LCD’s on todays catch as i know if something goes wrong the matter will be dealt with accordingly. I myself have no qualms with dealing with COTD.
Cheers…..it seems thats forums are only full of ppl that have problems…. manufacturer’s and retailers need the happy ppl to write on fourms too although generally as they are happy with product they dont feel the need .
I have just been reading about all these peoples bad experiiences with COTD, Im actually freaking myself out as I have now being buying from COTH for the past 3 months and have had not 1 bad experience adding that I have spent well over $2000 and got absolute bargains, no dissapointments at all, shipping was perfect, items perfects just as describled, and Im still going, I just want to let you know today Im actually logged in to their right this minute they have the Pressure Cooker going right now, I havent even checked out yet and Ive managed to grab myself and my family, also with my husband logged into his account on his laptop weve caught, 2 x High school musical speaker pillows for 9.95ea for our 7 yr old daugther, 5 parker pens & lanyard for $35 2 x Nintendo lite DS for $99ea OUR BEST CATCH SO FAR as well as, 2x EEC laptops 1002HA-BLK012X at $599 ea( hubby actually has one now that he paid $899 for at JB hifi so hes kicking himself) 2x 8gb ipod touchs @ $139ea and were still going and havent checked out yet, so were very very happy customers, why would i want to stress in traffic, then have to find carpark, (I love walking so dont mind that) just to go the a retailer to find clearance sale has ended our out of stock or sold out when we can relax on the lounge at home, kids at Holiday programme, hubbys on holidays from work as a Shopfitter, and I work from home myself anyway so were loving it, Ive actually had very very bad experieices with EBAY, ZAZZ, Bidrivals, where Ive won items for good prices and then told, that was mistake, alrady sold, item broken, wont sell for the cheap winning price, etc etc
just because you have mixed experieinces with online stores doesnt mean the whole lot are like that, so get clicking for bargains, we all like to save that extra dollar , today weve actually managed to save ourself well over $1000 how good is that?
Catch of the Day is misleading you!!!
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For Any willing reader who has a good deal of spare time on their hands might like to try to sue COTD for False/Misleading advertising.The Pressure Cooker days which offer a handful of items to lure you to their site can be considered misleading the consumer according to Consumer Affairs. They interpret the law as follows “a reasonable quantity of the product/service must be made available/ provided at the advertised price’. Put simply, it is illegal for a site to advertise Nation wide a product with such limited supply. It has to be considered a “reasonable quantity” proportionate to the market size. Example if you’re advertising in a small Regional town in a local paper 50 units of Nintendo consoles at say $100, this may be considered reasonable because of market scale. Because Catch of the Day is Nation wide, to only have say 100 Nintendo DSLite available would be deemed insufficient quantity and is unquestionably false/Misleading the consumer. Furthermore COTD are not pardoned by advertising “limited stock”, they cannot circumvent the law of “reasonable quantity”
A case study worth mentioning is department store MYER of Melbourne , who previously advertised TV’s and Fridges during their Stock take sales at far below cost prices, the catch was only a handful were ever made available. This form of lure advertising is no longer permitted, hence why you haven’t seen MYER advertise deals like this for over 5 years.
COTD never reveal the quantity available on hot ticketed items such as Nintendo, Ipod Tom Tom etc. In my legal opinion, they cross the line.
It is also worth mentioning that rather useless high profit items (FREE T SHIRTS, CAPS, and COSMTICS when you pay $6 p/h) are nearly always available during these high demand days. Funny thing that?
This leaves two option. 1 Don’t support them.
2 Demand a product from them at the advertised price or take action.
Hope this is useful
DO NOT BUY from this site they advertised selling NEW products when infact the one I bought was 2nd hand. I didn’t find out until something went wrong with the product I went to consumer affairs but unfortunatley nothing can be done although they have noted the website and will act on them after more complaints. So please goto consumer affairs in your state. Part of the Fair Trading Act.
COTD is full of crap, I say go to fare trading, keep your invoice, get all print screens save some where in your PC, go to faretrading site and lodge a complain,,,,COTD have their ABN number in their site…They wont give us their direct number but fare trading can contact them cuz they have everything they need,
COTD say that processing time take up to 5 days, if you dont get dispatch email with tracking number after 5 business days, demand for money back if they dont, go to faretrading, they will look after you as always….
Dear readers, I am pleased to read that I am not the only one that has grabbed a bargain on COTD. Laptop, great value for money (Checked out the price and description from other sources before I purchased) power boards, great value, kids toys, sheet sets, etc all at great prices. I have had no reason to contact them at this stage, as their delivery to my door is about four working days. I suggest that if you want a bargain, do your homework, check out the brand on the web, check what the local suppliers are asking for that item. I support going to Consumer Affairs if you can’t get a suitable solution if you have a problem, and perhaps back it up with A Current Affair or some other media source, but only as a last resort. One thing I have noted that most of the inclusions in this forum are negative ones which is the normal case for we as a society are all to eager to write negative responses to a situation but are reluctant to give praise for something good. Perhaps those people that have had good dealings with COTD might like to share their experience with us. All the advice given in this forum so far is sound advise, but remember that something to good to be true normally isn’t. One last thing for those who complain about the photo’s and description of the item, perhaps they should take note of the photo’s and description in their local junk mail.
I brought a couple of products from COTD. Late in delivery and products doesn’t perform as shown.
these fuckers don’t have a phone number published. They know why…. they sell crap to the public.
I later found out that most of there products are being brought from CHINA REJECT SHOP. Only inferior products are being brought.
Will never recommand anyone to buy stuff there.
To let you all know the “Top Brand 3.5″ Touch Screen GPS for RRP$200. Catch it today for just $79.95!” Is a Navigon 2200S.
Not sure why they don’t bother revealing the brand, it’s a decent unit. Stupid to say: The price is so low, we’re not allowed to mention the brand!
Anyway, hopefully this helps.
I have bought heaps of things (both big and small) from COTD adn i’ve had NO ISSUES AT ALL!… Yes shipping is a litte slow but if you wanna save a litte you probably don’t NEED to item RIGHT NOW anyway. Suck it up pricess! Good site… good deals… no issues so far… i recommend it to my family and friends and i know about 5 people who use the site at the moment with no issues!
COTD, bought some good things from the site and shipping has been relatively efficient, well normally. I have made 12 purchases with them and 3 of these transactions have had issues. So while the products can be good and the shipping efficient it is when it doesn’t get to the shipping pahse that you have problems.
They were unable to provide some items after 1 month and eventually refunded my money. They also messed up an order and eventually sent the remainder to me once they fixed the problem.
Currently I am waiting for that last purchase, and I mean the “last” purchase to be delivered. They have had $140 of mine for over 3 weeks and still no shipment of the item. Everytime I contact them they don’t answer my questions they just say that they are sorry and it will all be fine.
I will not deal with them again after this, a 1 in 4 failure rate on processing orders, it is the worst online shopping experience I have had when I think about it.
If you can tolerate the mistakes or you have never had problems with them, then all the best to you and COTD, enjoy. I am going to just ignore the irrestible bargains and find somewhere else to buy from.
I know this thread has been going for a while…
Another birthday fiasco. You spend the whole hour to get through and getting “service unavailable” or a blank screen, until you (may) finally get to the payment screen and then after several “service unavailable” you get to the “confirm button” and then told that the product is unavailable. Grrrr!!
This happened to me on two of their items. Not impressed. Should send them an invoice for my time.
If your time is worth nothing then go for it. If it is then look elsewhere.
I wouldn’t have a clue about their after sales service cos they haven’t sold me anything. I can only guess.
Just bought some shoes from them and some sunnies, cheap crap, took 3 weeks to be delivered, I sent the shoes back and they lost them, no refund…Never again..
Waited all day for this Hard Drive. Confirmed my payment. After 10 minutes of *service unavailable* written on my screen, Then BAM “sorry this product is sold out” Majority of the time this site fails in all aspects. DONT even try a second time
I have had similar experiences with CatchOfTheDay.
If you have issues with products or services, I’ve added a product review form to my blog.
The blog doesn’t include advertising and is for consumer voices. I want the information to come up top in Google so that people see the issues.
I will also be creating one for other such suppliers out there so people can share their experiences.
To help with the cause, please add your product or service review for CatchOfTheDay there. Thanks!
:)
Ok I am really pissed off with COTD! I bought a router, and they sent me the wrong one. I asked for a replacement and they will only refund! I waited a month to get it for a xmas present and now I have to pay to register it and send it back and I get a refund only on the router not the registered mail! Why the hell should I have to fork out to register their stuff up! Wheres the router I paid for? I will send it back in the biggest bloody box I can find! Australia post will love charging them $60 hehe I am sick of being ripped off by them, 2 orders in a row were wrong! Useless!
If anybody wants to call them because they are getting ripped off like myself, I found their phone number on another forum … :-)
(03) 9562 3429
COTD is only offering store credit,
not a refund ?
I was mailed out a 350.00 air conditioner that was offered 2 weeks ago.
Finally was delivered by Allied Express after over 2 weeks, but the product had been replaced with an offer of an old ( ugly white )2009 model, that they probably wanted to get rid off instead of the swish looking one I ordered.
I am still in e-contact to find out what they are going to do to rectify this, but I definately do not want STORE CREDIT for this company that does illegal product switches, hoping the customer doesnt remember what was ordered & doesn`t complain.
Anyone had similar experience with COTD like this, and did you get a refund?
Is a complaint to the Dept. of Fair Trading useful?
Catch of the day is CRAP.
They didnt send the promised $100 to my family and friends during their summer promo.
They sold me a Belkin battery backup that was so old it didnt take a charge.
Aother example of Melbourne rubbish.
I just bought and I quote, ”Catchoftheday has this HP 15.6in LED Notebook PRICE SMASH! For just $399! Feature 15.6” HD BrightView LED display, AMD Phenom II dual-core processor 2.6Ghz, Windows 7 Home Premium 64bit, 3GB DDR3 RAM 320GB HDD 5400RPM, Hard drive, USB, HDMI, ATI Mobility radeon HD graphics, Wireless N and much more. Hurry offer ends 1-Day.” and recieved a refurbished and very bruised laptop. Scam much?
I guess this is never a good thing that i have had to resort to using a blog to whinge about the service received from COTD.
Lately i have been having no joy with the products ordered. First big whoops from them was an order for a TDK ipod docking clock which was substituted with an older inferior version of what i ordered. When i first wrote to them with my issue they put it down to a packing error, with no resolution offered. When i emailed them back asking when i can expect the item that i order they simply responded with return the item and we will refund the money to your account….this was all after i waited for over a month for the order to be shipped.
The latest issue i have had with them is ordering christmas presents and they are quite happy to take the money off you straight away then take a couple of weeks to get around to processing the order which then after a few more weeks get an email from them stating “You may notice in your next delivery from us that the “item ordered” is missing.
Sorry about that, we somehow ran out of stock and have been trying to locate another, however we are not having much luck here.
I’m afraid I’ve had to refund that item for you. The payment will be reversed today, but please allow 2-3 business days for it to appear on your statement.”
I have received three of these emails in the week. They never bother to refund the additional money that we paid for postage and handling. I am feeling rather pissed off about this and find it even more annoying that there is nowhere for this to be posted on their site and no opportunity to speak to a person instead of doing the extremely drawn out email process (since they take forever to get back to you).
So i guess this is a heads up for anyone out there considering ordering from Catch Of The Day….. rethink quickly.
After ordering towels and sheets and then paying $29.00 for delivery i once again have been left a “pick up your parcel” note. Australia Post are the delivery contractors so why don’t they do their job? After visiting my post delivery centre 19kms away i was informed my parcels were not there, the are now insisting that i was not at home at the time of delivery, if the contractor got out of her car and came to the door there would be no problems, to COTD look at your contractors and keep the customers that you have happy.
FALSE ADVERTISING! They failed to tell me that my laptop didn’t have any form of sound. I paid a lot of money and could not get a refund. DO NOT buy anything from these guys. What good is a laptop if it doesn’t have sound! Absolutely ridiculous. I do not recommend to anybody at all.